Device Help
Everyone
Experience digital evolution now in your hands through Device Help. Motorola Mobility LLC. serves top-tier performance for APPzone users. Find out more details in Tools.
Troubleshooting Guide For App Issues Device Help
Features:
• Device Health Check: Device performance analysis and improvement recommendations (some models only).
• Learn about my device: How-to’s, troubleshooting tips, and hardware performance tests.
• Warranty information: Check your device warranty status
• Moto Care: Check your device warranty status or buy an extended warranty and accident protection (US only).
• AI chatbot: Contact support via chatbot (some models only)
• Device Health Check: Device performance analysis and improvement recommendations (some models only).
• Learn about my device: How-to’s, troubleshooting tips, and hardware performance tests.
• Warranty information: Check your device warranty status
• Moto Care: Check your device warranty status or buy an extended warranty and accident protection (US only).
• AI chatbot: Contact support via chatbot (some models only)
Device help provides you with a full spectrum of service resources.
Updated on
Jun 23, 2026
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesabout how developers declare sharing
- This app may collect these data typesLocation, Personal info and 3 others
- Data isn’t encrypted
- You can request that data be deleted
Ratings and reviews
127K reviews
Ricky L. Meyer
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July 31, 2026
I've gone through 6 phones in 2 months and I've come to the conclusion that you don't have any value whatsoever. I'm getting hacked as we message each other because you're basically a part of the problem, and none of you actually solve any problems. I purchased 3 protection apps. TotalAV, Guardio, and Norton360. I'm beginning to believe that they are involved in hacking me because they are fake. T-Mobile didn't do anything about the problem. even though I had 2 contracts with them for 3 phones
8 people found this review helpful
Stephen Jackson
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July 25, 2026
After the recent update, real time ram usage has disappeared, and the device shown is wrong. My device is a Moto G Stylus 5G 2022. I only ever used this app to check ram usage, so that move to remove it was a strange one.
4 people found this review helpful
Gloribi Ramirez
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August 15, 2026
My Motorola Edge 2024 worked pretty well, until the last update. Some of my apps were deleted and settings options missing. I cannot fix it at all.
2 people found this review helpful
What’s new
• Device Health Check: Keep your device running at its best with smart performance analysis and personalized optimization tips (available on select models).
• Fresh new look: Enjoy a cleaner, more intuitive main page experience.
• Improved performance: Bug fixes and stability enhancements for a smoother experience.
• Fresh new look: Enjoy a cleaner, more intuitive main page experience.
• Improved performance: Bug fixes and stability enhancements for a smoother experience.
